Helpful Information

It’s simple to book staff with our online Personnel Manager

 When you need staff, simply book them online using our own booking system, Personnel Manager. You can login from your laptop, mobile device or tablet, then simply tell us who, when and where and we’ll get the crew ready.

If you can, give us as much time as possible as the best crews often get booked early, but even if you need help at the last minute we’ll find the best team for the job that we can.

TO MAKE A BOOKING CLICK HERE

Email:ops@showsupport.com.au
Phone:02 9556 2011
Fax:02 9423 6998
SMS:0429368718

SHS DIRECTOR’S GUARANTEE

Please download and print the Director’s Guarantee from the link above, sign the foot of every page and fax ALL pages to
02 9423 6998

The guarantee to be:

  • Signed by one or more directors in the presence of a witness—please insert the name of the director, the witness and the client company (where appropriate) on pages 4 and 5; and
  • Faxed with proof of directorship to 02 9423 6998 prior to engaging the services of Show Support.

Legal Disclaimer:

Show Support recommends that each person obtain independent legal advice before signing the guarantee. It is an important legal document which affects your rights and liabilities.

If you sign and return the Guarantee to Show Support without obtaining independent legal advice, you acknowledge and agree that you have voluntarily chosen not to obtain legal advice regarding the Guarantee.

PLEASE REMEMBER:

You, as a client, book the quality of your own crew.

The more notice you give, the better the quality of crew you receive.

Although we do specialise in short notice bookings, we appreciate immensely as much notice as possible.

We always do the best job possible at short notice; however, to avoid disappointment, we highly recommend you provide ample notice for bookings.

PAYMENT TERMS 7 DAYS BY EFT

Personnel Manager:

We have developed an online database to handle our bookings that gives all our clients the ability to log in and view all the upcoming shifts they have booked with us anywhere in Australia as well as download any invoices we have sent.

To log in, go to Client Login

Your username and your password will both be the same when you first log in. They will be whatever abbreviated name we have in our system for you, case and space sensitive.

Please email ops@showsupport.com.au to check your log in details or call 02 9556 2011.

Once you have logged in, you can change your password.

Please check all bookings this way. Whatever you see online is what we actually have in the system.

Making a Booking:

Login to our database following the instructions above and then select Book Crew.

Any cancellations/alterations must be emailed to ops@showsupport.com.au and may incur a cancellation fee if they occur within 24hrs of the shift start time.

Interstate Bookings:

Show Support has crew in Sydney, Melbourne, Brisbane/Gold Coast, Adelaide and Perth. We are also able to supply clients with crew in many regional areas as well.

To make a booking anywhere in Australia you can email ops@showsupport.com.au or call 02 9556 2011.

Accounts:

The email address for our accounts dept is admin@showsupport.com.au

We send invoices every Monday for the work completed between the previous Mon – Sun. If you do not receive an invoice then please let us know.

We pay our crew on the following Wednesday after that (3 days after the conclusion of the pay week). If you would like to query any shifts in an invoice, please do so as soon as you receive the invoice, and before 10am on the Wednesday.

Our terms are strictly 7 days.

Please put our invoice number on all EFT transactions.

When an invoice is paid, please email a remittance to admin@showsupport.com.au