SPIRIT OF ANZACS CENTENARY EXPERIENCE – MELB, ADL, TOWNSVILLE 2016

PREMIERS CONCERT – SENIORS WEEK 2016

GEORGY GIRL 2016

AFL PREMIERSHIP SEASON – SIMONDS STADIUM, PATTERSON STADIUM, SUBIACO (Domain) STADIUM, GABBA, BLUNDSTONE ARENA, SCG AND MANUKA OVAL

THE PINK FLOYD EXPERIENCE 2016

JAGUAR XE S DISPLAY 2016

Field Day 2016

ISAGENIX INTERNATIONAL CONVENTION 2016

BRISBANE INTERNATIONAL (Tennis) 2016

MITRE 10 AWARDS NIGHT 2016

MELBOURNE FOOD AND WINE FESTIVAL 2016

AUSTRALIAN OPEN 2016

WHITE NIGHT 2016

MAGIC MILLIONS 2015-2016

ED SHEARAN 2015

TAYLOR SWIFT 2015

A LEAGUE FOOTBALL – BRISBANE ROAR HOME GAMES 2015

BRISBANE FESTIVAL 2015

INDIA FESTIVAL 2015

IPL CRICKET 2015

RUFUS 2015

THE PLOT FESTIVAL –SYD 2015

BRISBANE TRUCK SHOW 2015

LJ HOOKER AWARDS CELEBRATION 2015

FLY EMICHANNEL 7’s ‘BRINGING SEXY BACK’ GALA DINNER 2015

RATES AUSTRALIAN PGA GOLF TOURNAMENT 2015

THE VOICE 2015

THE ARIAS 2015

HARBOURLIFE 2015

SCULPTURES BY THE SEA 2015

THE COLOUR RUN 2015

JASON DERULO –SYD 2015

SUPER 7 RUGBY 2015

MELBOURNE FASHION WEEK 2015

STEREOSONIC - ADL/SYD/BRIS 2015

BRISBANE CITY CHRISTMAS LIGHTS 2015

MELBOURNE TOWN HALL CHRISTMAS PROJECTIONS 2015

HI-FIVE 2015

JIMMY BARNES 2015

CITY SLIDER 2015

CBA EOFY FUNCTION 2015

HOT DUB TIME MACHINE 2015

THE BRICKMAN EXPERIENCE 2015

HILLSONG CONFERENCE 2015

VIVID 2015

MARDI GRAS 2015

CHINESE NEW YEAR 2015

ALADDIN 2015

WICKED 2015

LES MISERBLES 2015

MATILDA – ABC STUDIO REHEARSALS

2015 ICE HOCKEY CLASSIC (USA v CANADA)

PLANET ARK NATIONAL TREE DAY 2015

UFC 193 Melbourne 2015

This That Festival 2015

Harbourlife 2015

Lion King 2015

Singing in the Rain 2015

Hi Five 2015

Cirque Du Soleil Totem 2015 - Auckland - Sydney - Melbourne - Brisbane - Adelaide - Perth - Singapore

Listen Out 2015

Justin Bieber 2015

EB Games Expo 2015

Dally M Awards 2015

Rugby League Semi Finals 2015

The Footy Show Grand Final 2015

Katerina and David Grant's Wedding 2015

Matilda 2015

Shackleton Antarctica Expo 2015

Pacific International Maritime Expo 2015

The Voice 2015

Slimefest 2015

Studio 55, 15th Anniversary Event 2015

Sydney Swans Games 2015

PHILLIP MORRIS PRODUCT LAUNCH 2015

NAB CHINESE NEW YEAR GALA DINNER 2015

Jimmy Barnes 2015

City Slider 2015

CBA EOFY 2015

Hot Dub Time Machine

Vivid Festival 2015

Mardi Gras 2015

Aladdin 2015

Wicked 2015

Ice Hockey Classic 2015

Les Miserable 2015

Sydney Festival 2015

G20 SUMMIT 2014

NPI National Roadshow 2013 - Sydney, Melbourne, Brisbane, Adeleiade, Perth

Cavalia 2013 - Sydney, Melbourne, Brisbane, Adelaide, Perth

Leonard Cohen 2013 Cairns

Listen Out Festival 2013 Sydney, Melbourne, Brisbane

Harbourlife Festival 2013 Sydney

Future Music Festival 2013 - Sydney, Melbourne, Adelaide, Perth, Brisbane

Good Life Festival 2013 Sydney

Field Day 2013

V Energy Summerdayze - Perth 2013

Mariah Carey 2013 Sydney

The Chronicles of Narnia: The Exhibition - Little Melbourne 2012

Skyfall James Bond Movie Launch Sydney 2012

Cold Play - Opera House Sydney 2012

The Equatana - Melbourne 2012

Motorshow Sydney 2012

AACTA Awards Sydney Opera House 2012

BDO Skate Ramp

Logies 2012 Melbourne

Battleship Worldwide Premier Sydney 2012

Australian Open Tennis Sydney-Brisbane-Melboune 2012

Australia Day - Sydney Harbour Foreshore Authority 2012

Grizzly Bear Melbourne 2012

Spicks and Speck-tacular National Tour 2011 Sydney - Wollongong - Adelaide - Perth

Carols By Candlelight in the Domain 2011

School Spectacular 2011

Sounds of Light 2011

Super X Tour 2011

X Factor 2011

Stereosonic 2011

Arias 2011

V8 Supercars Sydney Telstra 500 2011

Sydney Resolution NYE 2011/12 Glebe Island

Field Day NYD 2012

Aust VS NZ Test Cricket 2011 Brisbane - Tasmania

Magic Millions 2011

Hollywood Movies Fed Square Melbourne 2011

Microsoft Xmas Party 2011

Justice Crew 2011 National Tour

AMP Xmas Party 2011

Christmas in Lazytown 2011

Westpac AGM 2011

The Premiers Conference 2011

Sydney Festival 2012

The Boat Show

World Youth Day

Kung Fu Panda 2 Premier

John Eales Medal

Humpty Dumpty Ball

Vivid Festival

Rockwiz

Integrate

SMPTE

SEXPO Sydney, Melb, Adelaide, Brisbane, Perth

Hillsong

All Tomorrows Parties

Romance Was Born

Tropfest

Australia Day

The Motor Show

Sydney Festival

Parklife

V Fest

Future Music Festival

Good Vibrations Festival

Redbull

MTV Awards

Logies Awards 2011

Virgin Launch

Nitro Circus Tour 2011

Thor Movie Launch

Australian Open

Hairspray

CDS Tapis Rouge

Films Afloat

Boy From Oz

Riverdance

30 Days of Fashion and Beauty

Shore Thing

APEC

Melbourne Cup

Global Gathering

Tianjin Opera

Super X National Tour

Clipsal 500 V8 Supercars Adelaide

The Wiggles

Vodafone Launch

T Life City Store Opening

Humpty Dumpty Ball

INDY on the Gold Coast

Grand Prix

Golden Slipper

Malibu Sunset

LG Roadshow

Huggies Lovable Launch

Nicole Kidman Wedding

Emirates FWC Airport Experience

Rugby Union

Crusty Demons

Premiers Conference

FIFA/Coca Cola World Cup Tour

Fat Boy Slim

BWG Awards

Jamie Oliver Roadshow

Planet Shakers Conference

Comm Insure

Homebake

Danny Green vs Roy Jones Fight

Arias

Logies

Brittney Spears

Melbourne Cup

Akon

Earth Festival

Mardi Gras

Simmer on the Bay

Deadly Awards

Trinny & Susanah

Deacon Corporate Function

Jay Chou

Home Nightclub PA Installation

Helmut Lotti

Da Vinci Exhibition

Nickelodeon Kids Choice Awards

Soundwave

Vogue

Aussie Cook Off

Grasshopper

David Campbell 09 Oz Tour

Mary Poppins

Pure Launch

Foxtel Lap

Bacardi Express

Defquon 1

Blueprint Festival

Police Legacy Ball

Telstra Roadshow

AFL Grand Final

Hill Top Hoods

Wespac Christmas Party

The Prodigy

South Wharf Display

Pompeii

Louis Vitton

Movember

Chanel

Good Weekend 25th Anniversary

Robbie Williams

Vitta Expo

Carols by Candlelight

Sensation White

2Day FM NYE 08

Short Stack

Days Like This

Chinese New Year / Dragon Boat Races

Sunset Sounds

The Pink Floyd Experience

Laneway Festival Footscray

Magic Millions

Coca Cola Bottle Blast Glenelg

AR Rahman Bollywood

Neways Convention

Australian Open

Summerdayze

Military Tattoo

Australia Day (Penrith)

SCEC Military Expo

Loreal Fashion Week

Future Music

Twilight Q & A Session Luna Park

State of Origin Wagga Wagga

Star Trek Worldwide Launch

A Tribe Called Quest

Winterfest

Fuji-Xerox

SAS

Karnivool

Utopia

Katy Perry / Austereo

Coaster Fest 2010

Franklins

EB Games

Youth Festival Turbine Hall

WWF

Coles Road Show

Motor Show

Knox Street Fair

Safety Expo

World's Funniest Island

Red Bull Flugtag

Clipsal 500

Golf Masters

Powder Finger

Arias

Cointreau Ball

ACLA National conference

Orica

Amway Concerts

Masterchef

Coffee Festival

Bridal Expo

Designex

Sydney on Sale

Mind Body Spirit Festival

Home Show

Good Food and Wine Show

Australian Gaming Expo

The Red Shoes

Export Awards 2010

Westpac AGM

Telstra Next G Launch

Brownlow Medal Awards

Australia Day Awards Canberra

Allan Border Medal 2011 Crown Palladium Melboune

AAMI Stadium Melbourne Opening 2010

Ross Noble Tour

Audi Launch

Mitsubishi Launch

Mercedes Launch

Ford Launch

Inaugural Summer Swim Series

Plus Maternity Australia

The Next Three Days Launch

Ross Noble Tour

Chinese New Year Floats

Shen Yun Ballet

Hubei Chinese Bells

Danks National Trade Show

Mulan Acrobatic Show

Kool and the Gang 2011

Malaysian Kitchen 2011

Sydney Tattoo Show

Show Support Information Sheet

Postal Address

SHOW SUPPORT Pty Ltd
PO BOX 50
BARDWELL PARK
NSW 2207

Contact Details

Website: http://www.showsupport.com.au
Email (for pays):
Email (for rostering):

General Information

  • You can check all your Upcoming Jobs with us at any stage by Logging Into the online database, the Show Support Personnel Manager.
  • To Log In, go to our website, http://www.showsupport.com.au and click Client Log In
  • You should select Crew as your User Type
  • Enter your mobile number as your Username (no spaces)
  • Enter your mobile number as your Password (no spaces)
  • Once you are Logged In you can change your password and check all of your upcoming bookings, your last four weeks pay history and you can also see other people who are booked on your shift with you. You can also enter your unavailability into our system if you are booked on other work or have personal commitments. We encourage everyone to update their unavailability regularly. We will assume people to be available otherwise.
  • Whatever you see in the database is current.
  • You will also receive SMS notifications of your shifts at the time of booking. In addition to this a reminder SMS will be sent at 16:00pm the day before your shift and if your shift occurs between 22:00pm and 08:00am (after hours) you will receive an SMS reminder 20mins before your start time.
  • The pay week is from Monday to Sunday with the payday being the following Wednesday. The money is put straight into your bank account by EFT in the afternoon and pay slip is sent out which you should receive in your mail box the following day, Thursday. When you receive it you should check it against the hours that you worked straight away. If there are any problems you should report them by email to whether we have underpaid you OR overpaid you.
  • If you have your own Public Liability Policy (min $10 000 000) then you may invoice us under your ABN. To do this you must provide us with a current Certificate of Currency. This can be sent to the above address, emailed to or faxed to (02) 9556 2015. Invoices received by Monday will be paid the following Wednesday.
  • If you do not have your own public liability insurance then you must go on the books. When filling out the Tax File Dec, make sure you tick every applicable box, or we will not be able to pay you. Also, tick the Casual Employment box in question 7 where it asks you “On what basis are you paid?” Also, please be very careful that you get your tax file number right. The law states that people who do not fill in a Tax Dec and send it in on time are to be taxed 50%. Also, please think carefully about Q13, whether or not you would like to claim the tax free threshold. I am not advising you what to tick, but most people who tick “no” end up sending in a new form later, on which they have ticked “yes”.

Below are some really, really good tips to helps us gainfully employ you:
Carefully read the rules and regulations on the http://www.showsupport.com.au crew page and abide by them at all times.

Understand that there is a bonus built into your pay. In order to be eligible to receive it on any given shift you must:

  • Be 15 minutes early.
  • Always work safely and within OHS guidelines.
  • Text through your hours. At the end of your shift, the last thing you should do the moment you knock off, is to text through your hours to the mobile phone number of your Ops Manager. This means the start time, the finish time, the break time, the client and the date. If this is not done, you will not be eligible for the bonus rate for that shift.
  • Be appropriately dressed (Show support polo shirt, neat long black pants in winter or neat black shorts in Summer)
  • Be wearing black, steel capped safety boots or shoes (AT ALL TIMES)
  • Be wearing your Show Support Waist Pack with tools in it at all times on the job.
  • Be courteous and obliging to the clients, keep a cool temperament, if something angers you never let it show.
  • Always follow the instructions of the clients, do things their way not yours, and always stay till the end of your shift.
  • Put in 110% effort
  • Do not infringe any of the Workplace Regulations on the Crew page of the Show Support website.

Always answer the phone even if you are on another one of our jobs to arrange future jobs. If you are working for Show Support on a shift then you should have your phone on vibrate and not answer it unless in cases of an emergency. But if we need to ring you about something you can answer it.

If you are booked on a job, never go to sleep with your phone switched off. Leave it on and near your head. That way if you sleep in, we can ring you and wake you up. That way even if you are a bit late, you have still shown up for work, which is far better than “Blowing Out” the gig. Also jobs have a tendency to change times at the last minute and it is no use having your phone switched off.

Show Support takes a very dim view of people who do not show up to gigs they have been booked on. We would rather tell a client that we are unable provide a crewmember than to book one and have them not show up. If you blow out a gig, you might be given one more chance to redeem yourself, or you might be instantly suspended if your record was not so good in other areas. If you are given a second chance then you have a year’s probation period. If in the space of a year from the date that you blew out your first gig, you blow out a second one, then you are suspended for a year. There are no exceptions to this rule. Other companies are far more lenient than us in this regards which makes people believe that they can get away with it a few times. Please don’t test us on this. Ask around, you will see that we are deadly serious. Our reputation and good name are all important, much more so than profit. If you blow out two gigs within the space of a year, there is no way we can trust you a third time.

Never give a client your phone number even if they ask you under any circumstances. Always tell them that they must ring the office to discuss any arrangements concerning crew.

Never allow the client to change or alter bookings or times with you directly. Always tell them that they must ring the office to discuss any arrangements concerning crew.

Never allow a client to cancel an upcoming shift with you. Always tell them that they must ring the office to discuss any arrangements concerning crew.