A crew member may be 'zipped' (deprived of their bonus) for their shift if:
- They are late (after their actual start time – not the 15 mins before that we advise them to arrive)
- They are incorrectly attired
- They do not have at least a shifter and multitool such as a leatherman on their person
- They do not SMS their hours in the prescribed format within 1 hr of finishing their shift
- They do not bring the appropriate PPE (Hard hats, steel caps, safety vests) to work with them
- They fail to bring a large bottle of water, food, sunscreen, wet weather gear etc to work with them
- They refuse to obey reasonable instructions from their SHS superiors which have been conveyed to them in a calm, rational manner
- They fail to accept a shift during a period of time in which they have not made themselves unavailable on the database
A crew member may be 'zipped' (deprived of their bonuses) for the entire payweek or as many payweeks as management sees fit, if:
- They scream, swear, or display aggressive behaviour to a fellow crew member, client, or anyone on the worksite, or anyone on the way to or from work
If you blow out a gig (not attend a shift you have been booked for), or are persistently late to work (two or more times in a month), you will be 'zipped' a week's pay, or 40 hrs pay whichever is the greater. It is completely at the discretion of management which hrs will be 'zipped'. We may even zip more than a week's pay.
NB Being 'zipped' means being deprived of the bonuses extra to your rate of pay. If you are new to Show Support, you will not be eligible for a bonus until your 3 months probation period is expired.
You will also be taken off all future jobs that you have booked with us until you contact the office and explain the situation.
You will have an R placed after your name, signifying to office staff that you are a risk. You will not be put on jobs early in the morning or late at night, so your earning capacity will be adversely affected as a result of your own actions. The office will ask for a 'back up' phone number we can call in the event of any future acts of unreliability - a girlfriend, flat mate, parents, friends - someone we can call that may be able to contact you in the event that you do not show up to work and are uncontactable.
You will be put on 'probation' for one month. You will not receive the bonus again until you work for one month without any infractions of the employment policy (see Terms and Conditions on your login page).
If you are already on probation and you fail to adhere to the employment policy, you will have your rate dropped to the next level below your own. If you are already on the basic rate and you cannot be dropped, your employment will be suspended.
If your rate has been dropped already once and you fail to adhere to the employment policy, you will have your rate dropped again to the basic rate. Your one month probation period will begin again every time you fail to adhere to the employment policy.
If admin devises a new strategy to deal with your infractions that you have not been warned about, it is probably a result of your actions, and therefore a new remedy.
If you wish to be replaced on a shift you have accepted, then you must CALL the office (never text or email) with two working days notice. Any work you are booked for over the weekend is locked in by midday Friday, after that, you cannot get out of a shift unless it is an emergency and proof may be required.
If you fail to show up to a shift and wish to use sickness as an excuse, then you would have to phone the office at least BEFORE your start time to let us know. If you fail to show up to a shift, and we call you and you do not answer the phone, it will be considered a Blow Out.
Being late to work is bad, but it is infinitely better than blowing out a gig, so if you do find yourself running late, you should still show up to work.
Blowing Out a gig is a low act. To not show up to work and not even have the decency to let anyone know is inexcusable. You let down Show Support, our clients, your fellow workers, and worst of all, you let down yourself. There is nothing worse than showing up to a job in the middle of the night and knowing that you are going to have to work even harder and for longer because some selfish bastard has simply failed to show up, without even giving the office a chance to replace them. You can be the best worker in the world at other times, but if you fail to show up to a gig you are worse than nothing. Save the excuses. We have heard every one of them. "My phone's not working properly, my alarm didn't ring, there was a blackout in the middle of the night, my battery died etc etc". THERE IS NO EXCUSE! Take it from me. No matter how hard you think you are working or for how long, I have done more hours than you ever could for a longer period of years than you would care to imagine. AND I HAVE NEVER BLOWN OUT A GIG. Which is why I have absolutely no patience for those that do.
Blowing out a gig is the ultimate cardinal sin and is seen as expression of your contempt for those who would only seek to uplift you. It means you are not as good as your word, unreliable, untrustworthy, treacherous, undependable, prepared to let your fellows down in their hour of need, selfish, lazy, noncommittal and utterly reprehensible. It is the ultimate sign of poor character. To put it simply, Show Supporters just DON'T do it. Only common loaders blow out gigs and common loaders invariably end up working for common loading companies which is a fate worse than death.
Our reputation is all important to us at Show Support Pty Ltd.
When you blow out a gig you damage our reputation in ways that are impossible to calculate on a financial scale. The only service we provide is you, the crew. If you do not appear on a job you have been booked for, you completely and utterly let us down. Do not strut around onsite basking in the new found respect you receive by being associated with such a fine crew unless you are prepared to meet the exacting standards that Show Supporters have set to earn that respect. The scorn, contempt and ignominy you achieve when you Blow Out a gig is dished out in equal measure to all in ripples that echo throughout eternity, and as such cannot, and will not be tolerated!
Other disciplinary measures will be considered such as temporary or permanent loss of employment, depending on the severity of the case at hand.
THE GOOD NEWS:
- If everyone just hooks in and does a good job, the gig will be over before you know it and you will be left with the serene feeling of self-satisfaction that can only be achieved by a job well done.
- Show Support is committed to keeping our clients happy and that can only be achieved through you.
- Thank you for your hard work and efforts on our behalf. They are most appreciated.
- Uniform Order
- The Immortals
- How to Invoice if you are a Contractor
- Crew Uniform
- The Database
- The Meaning of O-F-V-H in the Booking SMS
- Letter 27th April 2007
- Ranks and Insignia of Show Support
- Inaugural Newsletter
- Employment Policy
- Job Safety Analysis
- Health and Safety Handbook 2007